Request a Repair (Online Repair Services)

Repair logo

Zebra offers repair services for products that are under warranty, covered by a service contract or through a per incident repair charge. Scroll down to submit a repair request. 

August 8 – 12: System Downtime

Due to required system maintenance, Zebra will experience a planned outage starting 4 p.m. U.S. Central Daylight Time (CDT) Wednesday, August 8th through 5 p.m. (CDT) Sunday, August 12th. The downtime impacts Zebra operations globally and will limit our ability to complete repairs during this time. Customer Support Teams will be available during the outage. We apologize for any inconvenience.

Using the Repair Order Portal to submit repair return requests (RMAs) online is easy, convenient, fast, and accurate. Click the link above for an overview of the Portal.

Get fast and convenient answers to most questions, review our quick guides to common tasks, take online training, or access our schedule of live training and Q&A sessions to help you learn to use the Repair Order Portal.

This guide addresses troubleshooting questions such as:

  • How do I resolve login issues?
  • How do I check the status of my Repair Order (RMA)?
  • How do I check whether my device is covered by warranty or contract?

For more complex issues, our Zebra Customer Support Representatives are happy to assist you! Choose the best phone number for you from a list of region- and country-specific options.